SILVERHOST / GOOGLE BUSINESS PROFILE
SilverHost is a team of Google Business Profile (GMB) experts in Kerala. We set up, optimise and manage Business Profiles so local customers find you on Google Search, Google Maps and in Google's AI answers, then call, visit or book. We've been helping businesses grow online since 2007.
GOOGLE BUSINESS PROFILE SERVICESSilverHost / Kerala01 / WHAT IS GMB
GMB stands for Google My Business, Google's free tool that lets a business control how it appears on Google Search and Google Maps. In November 2021, Google renamed it Google Business Profile (GBP). Most people in India still call it GMB, and both names mean the same thing. A Business Profile is the panel that appears when someone searches for your business or for a service near them. It shows your name, address, phone number, opening hours, photos, reviews, services and a link to your website.
In digital marketing, GMB refers to managing that profile as a local marketing channel. In SEO, it's the core of local SEO: the work that decides whether you appear in the Google Maps results (the "map pack") when customers search for services near them.
Google's AI results now answer many local searches directly, and they often name only a few businesses. The details they rely on (your categories, services, hours, photos and especially recent reviews) come largely from your Business Profile. An incomplete or inactive profile is easy for Google to skip.
02 / SERVICES
Everything a Business Profile needs to rank and convert, handled by one team.
We create your profile correctly the first time, choose the right primary category, and guide you through Google's verification (usually a short video). If someone else controls your listing, we help you recover ownership.
We optimise every field Google uses to decide rankings: primary and secondary categories, services, products, business description, attributes, hours, service areas and website links. Your website and profile are aligned so they reinforce each other.
A plan for regular, real photos of your premises, team and work, uploaded with proper names and descriptions. Profiles with fresh, genuine images get more views and more trust.
Weekly posts about offers, events, new services and projects to keep your profile active.
A simple system to ask happy customers for reviews (QR codes, WhatsApp links, follow-up messages), plus professional responses to every review, good or bad.
We make your business name, address and phone number consistent across directories such as Justdial, Sulekha, IndiaMART, Bing Places, Apple Business Connect and Facebook. Inconsistent details confuse both Google and customers.
If competitors use fake addresses or keyword-stuffed names to outrank you, we report them to Google with evidence.
Suspended or disabled profile? We find the cause, fix it, and file the reinstatement request with the right documents.
For chains, clinics and franchises with several branches, we manage each location's profile from one dashboard with consistent branding.
Want to rank your website too? Our SEO services in Kerala cover the full website side of local SEO. Need a website that converts profile visitors? See website design in Kerala.
03 / WHAT WE DON'T DO
Some shortcuts get quick results and then get profiles suspended. We don't use them:
Google removes them and can suspend profiles that collect them. We also don't offer discounts in exchange for reviews.
We don't send only happy customers to Google and unhappy ones elsewhere. Google's policies prohibit it.
"ABC Dental Clinic Best Dentist Kochi" breaks Google's guidelines and is a common cause of suspension.
Google doesn't allow them, and they rarely survive verification.
If a previous agency did any of this on your profile, we'll help you clean it up before it causes a suspension.
04 / PRICING
GMB setup and optimisation in Kerala usually costs a one-time ₹5,000 to ₹15,000, and ongoing monthly management costs ₹4,000 to ₹12,000, depending on your industry's competition, the number of locations, and how much content (photos, posts) is included.
₹7,500 one-time
New or neglected profiles
₹6,000per month
Single-location businesses
₹12,000per month
Clinics, hotels, contractors in busy markets
On request
Chains and franchises
| Plan | Best for | What's included | Price |
|---|---|---|---|
| Setup & Optimisation | New or neglected profiles | Audit, setup/verification, full optimisation, 10 citations | ₹7,500 one-time |
| Growth | Single-location businesses | Everything in Setup + weekly posts, review system, review replies, monthly report | ₹6,000/month |
| Competitive | Clinics, hotels, contractors in busy markets | Growth + photo shoots, spam fighting, 25+ citations, rank tracking | ₹12,000/month |
| Multi-location | Chains and franchises | Custom per location | On request |
Suspension reinstatement: ₹5,000 one-time, quoted after a free review of your case.
05 / PROCESS
We review your profile, your top three map competitors and your citations, then share a written report with the gaps we've found.
We correct categories, services, description, photos and listings, and set up your review system.
Posts, photos, review replies, spam checks and citation building, every month.
A plain-language report on what changed and what we're doing next.
Most profiles show more views and actions within 4–8 weeks of optimisation. Ranking in the top three map results for competitive terms can take 3–6 months.
Your distance from the searcher still matters: no agency can make a Pattambi business rank for "near me" searches in Kochi.
06 / REPORTING
07 / CASE STUDIES
Before: Ranked outside the top 10 for "spa near me" in its own neighbourhood; 23 reviews.
What we did: Category and services rebuild, weekly posts, a QR review system at reception.
After 6 months: Top-3 map ranking; calls up 140%; 96 reviews at 4.8★.
Before: Two duplicate listings splitting reviews, wrong hours on Google.
What we did: Merged the duplicates, fixed hours and departments, added doctor photos and services.
After 4 months: Direction requests up 85%.
Before: Profile suspended after a previous agency added keywords to the name.
What we did: Corrected the name, gathered business documents, filed reinstatement.
After: Reinstated in 12 days; back in the map pack within 2 months.
08 / INDUSTRIES
Photos, amenities, booking links and review replies that win over travellers.
Treatment services, doctor details and trust-building reviews.
Departments, doctor timings, accurate hours and appointment links. Restaurants and cafés: menus, photos, peak-time posts and quick review replies.
Products, offers and store photos that bring people through the door.
Service areas without a shopfront, project photos and quote requests.
09 / SERVICE AREAS
We manage Business Profiles for businesses throughout Kerala, including Ernakulam and Kochi, Thrissur, Palakkad, Malappuram, Kozhikode (Calicut), Muvattupuzha, Kottayam, Alappuzha and Thiruvananthapuram. Most of the work happens online, so where you are doesn't affect the service. Businesses near our Pattambi office are welcome to meet us in person.
We also manage profiles for businesses in the UAE, Oman, Qatar and other GCC countries, including Arabic-language listings, with quotes in your currency.
10 / WHY SILVERHOST
We've watched Google's local results change for 18+ years and adjusted every time.
Google checks that your website and your profile agree. Our team handles both, so they always do.
Your profile stays in your name. We work as a manager, and you can remove our access at any time.
No shortcuts that put your profile at risk (see what we won't do, above).
SOME OF THE BUSINESSES WE’VE WORKED WITH
11 / REVIEWS
They researched our industry, prepared themselves the contents, and built a website that was much better than we had imagined.
This is third time I am getting my website redesigned and Silverhost team got exactly what i had envisioned.
Excellent service from the SilverHost team! Highly recommended for anyone looking for reliable website services!
12 / FAQ
Can’t find your answer? Ask us on WhatsApp or call +91 9048 22 7712.
Most businesses see more profile views and calls within 4 to 8 weeks of optimisation. Reaching the top three map results for competitive searches usually takes 3 to 6 months, depending on your competitors, your reviews and how close searchers are to your location.
One-time setup and optimisation usually costs ₹5,000 to ₹15,000, and monthly management ₹4,000 to ₹12,000. The price depends on competition in your industry, the number of locations, and how much photo and post content is included. We give a fixed quote after a free profile audit.
Only if the review breaks Google's policies, for example if it's fake, from a competitor, abusive or off- topic. We flag those to Google with evidence. Genuine negative reviews can't be removed, but a calm, professional reply and a steady flow of new positive reviews reduce their impact.
Usually, yes. Suspensions typically come from guideline issues such as keywords in the business name, an ineligible address or duplicate listings. We find the cause, correct it, and file the reinstatement request with supporting documents. Most cases we handle are resolved within 1 to 3 weeks.
Does my Business Profile affect whether Google's AI recommends my business?
Yes. Google's AI answers for local searches draw on Business Profile information such as categories, services, hours, photos and reviews. A complete, active profile with recent reviews gives Google more reason to mention your business.
Yes. Service-area businesses such as contractors, cleaners and installers can hide their address and list the areas they serve instead. You still need a real address for verification, but it won't be shown publicly.
You can rank without one, but a website helps. Google compares your website with your profile to confirm your details and services, and a website gives customers somewhere to learn more before they call.
Yes. Your profile stays in your Google account and you remain the primary owner. We're added as a manager and you can remove our access at any time.
Yes. We manage chains, clinics and franchises with several branches, keeping each location's details accurate and its reviews answered, with one combined monthly report.
LET’S MAKE A START
Send us your business name and we'll check your profile against your top three competitors. You'll get a short report with the problems holding you back, within 2 working days. No obligation.
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